Terms of Service

Performance Plus International, Inc.
Terms of Service for the “Providing Effective Feedback” Workshop
Effective Date: July 1, 2025

Workshop Title: Creating a Coaching Culture: Empowering Leaders to Foster Growth, Deep Thinking, and Self-Reliance

Provider: Performance Plus International, Inc. (PPI)

Website: www.ppiinc.net

Contact: [email protected]

Workshop Overview

This full-day interactive workshop is designed to equip mid-level and senior leaders with the mindset, skills, and strategies to cultivate a coaching culture within their teams and organizations. Participants will engage in experiential learning focused on core coaching competencies and embedding coaching into everyday leadership practices.

Duration and Delivery

Format Options:
- Virtual: $1,150 per participant
- In-Person: $1,650 per participant
Duration: 9:00 AM – 4:30 PM (6 contact hours, excluding breaks and lunch)
Platform (for virtual sessions): Zoom or designated LMS
Location (for in-person sessions): As arranged by PPI or client site

Registration and Payment

Registration is confirmed upon receipt of full payment via PPI’s online registration portal: https://www.ppiinc.net/Creating-a-Coaching-Culture-Registration
Payment is due at the time of registration unless otherwise agreed in writing.
Group pricing or private cohort arrangements may be negotiated upon request.

Cancellation and Refund Policy

Participant Cancellations:
- Cancellations made at least 10 business days before the workshop will receive a full refund, minus a 5% administrative fee.
- Cancellations made less than 10 business days before the workshop are non-refundable.
- Substitutions are permitted at no additional cost.

PPI Cancellations:
- In the event PPI must cancel or reschedule the session, participants will be offered a full refund or an option to transfer to a future session.

Attendance and Certification

Full attendance is required to receive a certificate of completion.
Partial attendance or early departure may result in forfeiture of the certificate.

Code of Conduct

Participants are expected to engage respectfully and constructively with facilitators and fellow attendees. PPI reserves the right to remove any participant who disrupts the learning environment without refund.

Intellectual Property

All workshop materials, including slides, handouts, and recordings (if applicable), are the property of Performance Plus International, Inc. and may not be reproduced, shared, or distributed without express written consent.

Accessibility and Accommodations

PPI is committed to providing an inclusive learning environment. Please contact us in advance at [email protected] to request accommodations.

Limitation of Liability

PPI shall not be held liable for any personal, professional, or organizational decisions made based on the content of this training. The material is for educational purposes and does not constitute legal or business advice.

Agreement Acceptance

By registering for the workshop, participants acknowledge they have read, understood, and agree to these Terms of Service.