Terms of Service

PPI Coaching Essentials – ICF Certification Training Program

Inclusivity and Accessibility

Performance Plus International (PPI) is committed to fostering an inclusive and equitable learning environment. We welcome individuals of all backgrounds, and we do not discriminate on the basis of race, color, national origin, gender, sexual orientation, religion, age, disability, or any other protected characteristic. We comply fully with the Americans with Disabilities Act and are happy to provide reasonable accommodations upon request.

Acceptance of Terms

By registering for, accessing, or participating in the PPI Coaching Essentials – ICF Certification Training Program (“Program”), including use of our website, member portal, and live or virtual sessions, you agree to abide by these Terms of Service (“Terms”). If you do not agree to these Terms, do not enroll in the Program or use our services.

Modifications to Terms

PPI reserves the right to update or change these Terms at any time. The most current version will be posted on our website. Continued use of the Program after any modifications constitutes acceptance of the revised Terms.

Enrollment, Billing, and Payment Terms

Program Tuition Options:

• Full Payment: $5,860
• Two Payments: $2,930/month for two months
• Three Payments: $1,954/month for three months

By enrolling in the Program, you agree to pay the total tuition based on the payment plan you selected. Installment options are provided as a convenience and are not subscription services. You are responsible for completing all payments, regardless of your participation status once enrolled.

No cancellations or payment pauses are permitted. Payment obligations continue until the full amount is paid.

If your payment method fails or is declined, you must provide an updated method of payment. Failure to resolve payment issues may result in account suspension or termination. Any outstanding balance remains your responsibility.

All sales are final. No refunds are issued for any reason, including personal, medical, professional, or financial changes in circumstance, or dissatisfaction with the Program. Please ensure the Program is a good fit before enrolling.

You have two years from your enrollment date to complete the Program and access our online member portal. If needed, you may request a reasonable extension.

Sponsored Enrollments (Organizations & Employers)

If an organization or sponsor pays for a participant’s enrollment:

• Enrollment is non-transferable and non-refundable.
• The sponsoring party is responsible for screening participants and ensuring accountability for completion.
• Certification, once earned, is granted to the individual and remains with them, regardless of employment status.
• All payment obligations remain in force even if the participant does not complete the Program.

Live Seminar & Rescheduling Policy

If you register for a live seminar and cancel within 30 days of the event, you may transfer to a future seminar for a $500 rescheduling fee.

If you cancel a second time, re-registration at full price is required. In the event of a natural disaster, pandemic, or other emergency, we may offer a virtual option in place of an in-person seminar. PPI is not responsible for any travel-related costs or penalties.

If a refund is required due to unforeseen cancellation, the seminar portion is valued at no more than $2,500.

Mentor Coaching Program

Mentor Coaching cohorts are limited and require full commitment. If you enroll and later drop out for any reason, you forfeit your payment and must re-enroll at full cost to join a future cohort. Please ensure your schedule and commitment before enrolling.

ICF Credentials

PPI’s Program is aligned with ICF accreditation standards, but we cannot guarantee that ICF will grant any specific credential. ICF retains full discretion over certification decisions and policy changes. You agree to accept any risks related to ICF’s accreditation or credentialing process.

Program Materials and Usage Rights

Once your account is paid in full and in good standing, you may:

• Use Program materials with your coaching clients.
• Customize materials with your logo and adapt them to your coaching style.
• Retain toolkits and client resources for future use.

You must include the following attribution on any adapted or original PPI materials used:
“Adapted with permission from Performance Plus International, Inc.”

Prohibited Uses:

You may NOT:

• Use materials to teach others how to coach.
• Certify, train, or license others using the Program materials.
• Resell, publish, or distribute content via subscription, membership sites, or mass-downloadable formats.
• Use materials as part of any train-the-trainer, group licensing, or educational credentialing program.
• Misrepresent the source, content, or ownership of Program materials.

Intellectual Property

All Program content, including website material, videos, toolkits, and written resources, is the intellectual property of PPI or its licensors and protected under U.S. and international copyright law. Unauthorized use, reproduction, or distribution is strictly prohibited.

All PPI branding, logos, and related trademarks are the property of Performance Plus International and may not be used without express written permission.

Use of Participant Content

By participating in live classes, providing testimonials, submitting comments, or posting in forums, you grant PPI a non-exclusive, royalty-free license to use, reproduce, and adapt your submitted content for educational, marketing, or operational purposes.

Disclaimer of Liability

You are solely responsible for ensuring that the Program and its materials meet legal, professional, or licensing standards in your jurisdiction. PPI does not guarantee results or earnings from participation in the Program. Coaching outcomes vary based on individual effort, skill, and market conditions.

Third-Party Links

PPI’s website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those sites.

Governing Law and Jurisdiction

These Terms are governed by the laws of the Commonwealth of Virginia. Any disputes arising under these Terms will be resolved in the state or federal courts located in Fairfax County, Virginia, and you consent to personal jurisdiction in those courts.

Contact Information

For questions or support, please contact us at: [email protected]