Gamal Casimir, MHA, DIRECTOR OF QUALITY & PROGRAM MANAGEMENT β€” Performance Plus International
Gamal Casimir

Gamal Casimir

MHA
DIRECTOR OF QUALITY & PROGRAM MANAGEMENT
β€œQuality improvement isn’t a checkbox β€” it’s a discipline of seeing what’s actually happening, then building systems that make excellence the default.”
Quality ImprovementProject ManagementChange ManagementTraining DevelopmentHealthcare AdministrationProcess Improvement

About Gamal

Gamal Casimir is the Director of Quality & Program Management at Performance Plus International, where he brings more than 30 years of cross-sector leadership experience to organizations navigating change, growth, and operational complexity. His career spans military health services administration, healthcare project management at a major integrated health system, education, and independent consulting.

Gamal spent two decades as a military Health Services Management officer, holding leadership positions at hospitals in the United States and overseas. As Assistant Hospital Administrator at a stateside military hospital, he led the facility's accreditation preparation efforts, achieving a 95 percent rating from a national healthcare accrediting body. As Director of Business Operations and Beneficiary Services at an overseas military hospital, he managed a $2.2 million operating budget and a multinational staff of 20, marketing healthcare benefits to 9,500 beneficiaries and coordinating thousands of medical referrals annually.

After retiring from the United States Air Force in 2005, Gamal spent 13 years in progressively senior roles at a major integrated health system. As Trainer and Learning Management Systems Administrator, he led training implementations for the organization's electronic medical record rollout and served as the regional lead for an industry-wide coding system transition. As Project Manager in Revenue Cycle, he led cross-functional initiatives that modernized patient payment systems, deployed self-service kiosks across 29 locations, and authored the regional Payment Card Industry compliance policy.

Gamal brings a rare combination of strategic vision and operational discipline, grounded in decades of leading teams through complex change.

Areas of Expertise

  • Quality Improvement and Process Excellence
  • Project and Program Management
  • Training Development and Delivery
  • Change Management and Organizational Transformation
  • Policy Development and Compliance

Certifications & Credentials

  • Certified in Human Performance Improvement (ASTD)

Education

  • M.H.A., Healthcare Administration
  • A.A.S., Health Information Technology
  • B.A., Asian Studies with Business Minor
  • A.A.S., Health Care Management
  • A.A., Japanese Studies

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